Proctor Ace Hardware - Jacksonville

I purchased a laundry tub and I returned to the store in el paso in alameda, the asistan manager and the cashier guadalupe cervantes game me hardtime they coun't do the returned and the asistant manager very rude told me you have to wait 30 min so the credit go to cc I asked for the manager and she told me Im the asistant and the manager is not here, very rude ,I would never purchased on line on ACE becouse the client get a terrible experience on returning something.